Downtime

Outage: API and Dashboard Unavailable

Oct 07 at 09:42pm UTC

Affected services

Health

Address Autocomplete

Address Geocode

Address Reverse-Geocode

Address Verify

Phone DNC

Phone DNC (Asynchronous)

Phone TCPA

Phone TCPA (Asynchronous)

Phone Verification

Phone Verification (Asynchronous)

Property Lookup All-Attributes

Property Lookup All-Attributes (Asynchronous)

Property Search

Property Search (Asynchronous)

Property Skip-Trace

Get Property Subscriptions

Get Property Subscription Detail

Health

Resolved
Oct 07 at 10:49pm UTC

All Services Restored

A DNS configuration error temporarily disrupted access to our services. All web applications and APIs were unavailable during this time.

Our team identified and corrected the DNS misconfiguration. Full service has been restored and all systems are operating normally.

We've strengthened our infrastructure management processes:

We sincerely apologize for the disruption and appreciate your patience.

Updated
Oct 07 at 09:50pm UTC

We have identified the root cause of the issue and we are doing the best we can to resolve it asap.

Created
Oct 07 at 09:42pm UTC

Our team has been notified and we are investigating.