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Downtime

Outage: API and Dashboard Unavailable

Oct 7, 2025 at 9:42pm UTC

Resolved
Oct 7, 2025 at 10:49pm UTC

All Services Restored

What Happened

A DNS configuration error temporarily disrupted access to our services. All web applications and APIs were unavailable during this time.

Resolution

Our team identified and corrected the DNS misconfiguration. Full service has been restored and all systems are operating normally.

Prevention Measures

We've strengthened our infrastructure management processes:

  • Enhanced change management protocols for critical infrastructure
  • Additional safeguards to prevent similar incidents

We sincerely apologize for the disruption and appreciate your patience.

Updated
Oct 7, 2025 at 9:50pm UTC

We have identified the root cause of the issue and we are doing the best we can to resolve it asap.

Created
Oct 7, 2025 at 9:42pm UTC

Our team has been notified and we are investigating.